Being far from home during treatment is easier when you know someone is always there for you. Our on-location support means you can reach a member of our team at any time, day or night, in person or by phone and text.
How We Support You
- In-person support at your appointments and check-ins
- Phone and text contact, 24 hours a day
- Help communicating with your medical team, including translation
- Support at your hotel or residence during your recovery
- Assistance with medication, supplies, groceries and practical needs
- On-site travel or tour facilitation and/or accompaniment
- Regular check-ins throughout your stay
Someone in Your Corner
Your Lewis Medix coordinator knows the environment, the providers, and the flow of your journey. If questions come up or something feels uncertain, you’re not left to manage it alone: you have someone who knows the details and is there to support you.
Frequently Asked Questions
Can I really call at any time?
Yes. You'll have direct contact details for your support team, available 24/7 for the length of your stay.
Will someone come to my appointments?
Yes. A member of our team can accompany you to your appointments and help you understand each step.
Speak with our Concierge Team
Ready WhenYou Are
Whether you’re just starting to explore your options or you’re ready to take the next step, the Lewis Medix team is here to listen, understand your needs, and help you move forward in a way that feels right for you.